Privacy Policy

As a doula, I value trust—including when it comes to your personal information. In my privacy policy, I explain how I handle your information, both through my website and during our conversations.

Last updated: November 13, 2025

1. Who I am

I am Eva Mertens, delivery assistant, responsible for processing your personal data.
You can reach me at [email address] or [phone number] .

2. What data I collect

I only process data that is necessary to do my work properly, such as:

Name, address, email address and telephone number
Information about your pregnancy and delivery that you share with me
Administrative data (such as invoices)

I receive this information via the contact form, email, mobile messages or personal conversations.

3. Why I use this data

I use your data to:

To keep in touch with you and schedule appointments
To be able to guide you well
To do administration and invoicing
To comply with legal obligations

I do not share your data with others unless it is absolutely necessary (e.g. for accounting purposes or with your permission).

4. Storage and security

I will not store your data longer than necessary:

Administrative data: 7 years (as required by law)
Guidance information: maximum 2 years after the end of the guidance

Your data is stored securely and is only accessible to me.

5. Your rights

You always have the right to:

View your data
Have them modified or removed
To withdraw your consent
To file a complaint with the Dutch Data Protection Authority

6. Changes

I may occasionally update this privacy policy, for example, in response to changes in legislation. You can always find the latest version on my website.